#15938 | 2020-02-26 Amsterdam, Netherlands

Technology Lead – Salesforce & customer experience (M/W)

For our client, a globally known Dutch brand, we are looking for a Technology Lead – Salesforce & Customer experience.

As a technology lead you are the person who owns the end-to-end architecture and oversees the delivery and partners involved for the Salesforce product for a global implementation. He/she understands the internal stakeholders’ needs and converts them into solution architecture specifications, governance and delivery model in line with overall architectural standards and roadmaps.

  • Setup and oversee teams and partners involved to deliver the product, follow up on the SLAs compliance in close relation with the stakeholders.
  • Contract discussions with suppliers on licenses, prices and performance management.
  • Collaborates with Product, Domain and Enterprise Architect on the solution design to ensure it conforms to overall architectural vision and technical roadmap;
  • Strong skills on stakeholder management to listen and understanding the challenges, opportunities, requirements and needs of all involved parties.
  • Ability and experience to converts the above into solution architecture specifications governance and delivery model in line with overall architectural standards and roadmaps.
  • Oversees the implementation—ensure the delivered system is consistent with the agreed architecture, and meet the requirements.

  • 3-5 years’ experience of rolling out global Salesforce programs
  • Strong understanding of technical specifics;
  • Being able to make decisions about which technologies are needed to develop the product;
  • The ability to visualise and create high-level models (rigorous information-rich diagrams) that can be used in future analysis to extend and mature the business architecture;
  • Knowing security protocols, IT systems, networking infrastructures and database systems;
  • Working with multi-disciplinary teams to craft IT solutions;
  • Excellent facilitation, presentation, and analysing skills;
  • Business domain expertise for the relevant product;
  • Skills in MS Excel, PowerPoint, and financial modelling;
  • Experience in working with Business Intelligence Tools would be a plus.
  • Preferably experience with working in an Agile environment.

Are you interested in this challenging position? Please don't hesitate to apply and send us your cv in Word, availability, motivation and rate.

Startdatum: asap
Duur: 3 months+
Werklocatie: Amsterdam, Netherlands
Vereisten: Min. 5 jaar professionele IT-ervaring.
Type opdracht: Freelance

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