#15953 | 2020-02-27 Rotterdam, Netherlands

Senior Application Support Engineer (M/W)

For our client, a globally known dredging company located in Rotterdam, we are looking for a Senior Application Support Engineer.

Your responsibilities:
In the role of Application Support Engineer, you will be responsible for several applications, ensuring optimum performance and availability, and act as the link between the business and IT. This means:
  • Ensuring optimum performance, availability and 'health' of several critical business applications;
  • Dealing with disruptions, analysing and solving problems and preparing and implementing changes to the application landscape;
  • Maintaining constructive relationships with the functional application owners in the business and the technical disciplines within the IT department;
  • Structured testing and acceptance of applications in the event of upgrades, updates or other kinds of changes;
  • Managing external suppliers from a technical perspective;
  • Documenting the application environments, plus writing work instructions and (installation) manuals;
  • Providing solicited and unsolicited advice to internal customers and stakeholders;
  • Participating in application-related projects.

Job requirements:
  • At least 5 years' experience in a similar role in IT support, and in the technical management of applications and databases in particular;
  • Broad technical knowledge and experience in the area of systems, platforms and databases, such as Citrix, Windows Server, VMware, Oracle, SQL, middleware, interfaces, batch scheduling and networks;
  • Knowledge and experience with Software as a Service (SaaS), and cloud computing technologies is an advantage;
  • The conceptual / analytical capacity to manage the application landscape from both a functional and technical perspective, to conduct problem analyses, solve problems and where necessary propose and implement improvements;
  • Knowledge of standard IT methods such as BiSL, ASL, ITIL, TMAP and Prince2;
  • Experience of application release management and application testing;
  • Excellent command of written and spoken Dutch and English;
  • Good stakeholder management skills with respect to business and IT contacts;
  • Experience with documenting instructions, standard operating procedures (SOPs), manuals etc;
  • A team player but also capable of taking and maintaining control over the planning and implementation of activities for applications for which he/she is responsible;
  • Analytical, service-minded, proactive, flexible, action-focused and stress-resistant.

Interested:
Are you interested in this challenging position? Don't hesitate to apply by sending us your CV in word, availability, motivation and rate.

Start: 1-4-2020
Duration: 5 months
Work location: Rotterdam, Netherlands
Requirements: Min. 5 years of professional IT experience.
Job type: Freelance

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